Privacy Policy

Introduction

LookBetter ("we", "us", "our") provides AI-powered appearance tools — face analysis, skin analysis, hairstyle preview, virtual try-on, and AI headshots. This Privacy Policy explains what data we collect, how we use it, and — because our service works with photos of you — exactly how we handle your images.

Information We Collect

We collect the following types of information to provide our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Uploaded Photos — The source photos you upload to run a tool (selfies, garment photos, etc.).
3. Generated Results — The AI-generated outputs produced from your photos (analysis reports, hairstyle previews, try-on renders, headshots).
4. Usage Data — Which tools you use, how often, and general interaction patterns.
5. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
6. Cookies — Small data files stored on your device to remember preferences and keep you signed in.
7. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

Our Photo Privacy Commitments

Because you're trusting us with photos of your face and body, we hold ourselves to specific, concrete commitments:

• Source photos are automatically deleted after 30 days. Any photo you upload to run a tool (selfies, garment images, etc.) is permanently deleted from our storage no later than 30 days after upload, whether or not you've downloaded your results.
• Generated results are kept so you can access, re-download, or manage them from your account for as long as you keep your account — you can also delete them yourself at any time.
• We never use your photos to train AI models. Your uploaded photos and generated results are never used to train, fine-tune, or improve any machine learning model — ours or any third party's. Photos are sent to our AI processing providers solely to generate your requested output, under contractual terms that prohibit them from training on your data.
• We don't share your photos with third parties for advertising or profiling. Your images are used only to deliver the tool you requested.

How We Use Your Information

We use the data we collect to:

• Run the AI tool you requested (analysis, hairstyle preview, try-on, or headshots) and return your results.
• Provide, maintain, and improve the service.
• Process credit purchases, subscriptions, and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Data Sharing

We do not sell your personal information or your photos. We may share data only in these limited cases:

• With AI processing and cloud storage providers strictly to generate and store your results, under agreements that prohibit them from using your photos to train models.
• With payment processors to handle credit purchases and subscriptions.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information and your photos.

Your Rights

You have the right to access, export, or delete your personal information, uploaded photos, and generated results. You can delete individual results or your entire account from your account settings, or by contacting us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy or how we handle your photos, please contact us at support@lookbetter.ai.